Staff turnover and unreturned keys
A key that walks out with a former employee keeps working until the lock changes. We rekey the affected cylinders or reorganize the master key system so each person only opens the doors they need.

For Business
When an employee leaves with a key or the front door will not latch, the fix should come with paperwork your company can file. We quote first and invoice the business.
Apex Locksmith Pros serves offices, retail stores and warehouses, installing and rekeying commercial locks, setting up master key and access control systems, fitting panic bars and repairing commercial doors in McKinney and nearby cities in Collin, Denton and Dallas counties, from Plano and Allen to Richardson, Addison and Carrollton. A business lockout starts from $145+. If you run more than one location, every site goes on the same written estimate, and each job has a flat total that your company signs off on before we come out, with no call-out fee. Invoices are addressed to the business, and a W-9 and a certificate of insurance are available on request. We are licensed by the Texas Department of Public Safety, Private Security Bureau, under Texas locksmith company license #B31197901 and carry insurance. We are open daily from 8 AM to 8 PM, weekends included, and speak English.
Updated:
The lock and key problems we hear most from offices & retail in McKinney and nearby cities in Dallas, Collin and Denton counties, and how we handle each one.
A key that walks out with a former employee keeps working until the lock changes. We rekey the affected cylinders or reorganize the master key system so each person only opens the doors they need.
A front or back door that does not close and latch leaves stock and staff exposed overnight. We repair commercial doors and replace worn lock hardware so the door secures again, the same day within business hours.
Exit doors in stores and warehouses often need panic bars that open with a push from inside. We install panic bars and exit devices and repair the ones that no longer release or latch.
When keys are handed out to every shift, nobody knows who can open what. We install access control and electronic locks so entry is managed by code or credential instead of a key ring.
Each service below has its own page with pricing notes, the process and answers to common questions, so your team can check details before requesting work.
Four steps from the first request to the invoice. Nothing is dispatched until the scope and the flat total for each job are agreed with your company.
Tell us about the site
Send the account form or call (469) 712-5422 with your locations, doors and the problem to solve.
Scoping call
We call back during business hours to confirm door types, lock hardware and who needs access where.
One written estimate
Every location is listed on one estimate, with a flat total for each job before anyone is sent.
Work and invoice
A licensed technician installs or repairs on site, and the business is invoiced. W-9 and COI on request.
The same confirmed terms apply to every business account, from a single storefront to a portfolio of properties or a fleet of vehicles.
| Billing | Invoice to the company |
|---|---|
| Documents | W-9 and certificate of insurance (COI) on request |
| Estimates | One written estimate can cover several properties, units or vehicles |
| Pricing | Flat total agreed before work starts; no call-out fee |
| Hours | Daily 8 AM to 8 PM, weekends included (not 24/7) |
| License | Texas locksmith company license #B31197901 |
| Insurance | Insured |
| Languages | English |
Questions about these terms? Call and talk them through before you send the request.
Real calls our techs ran. Areas only, never addresses.
Every review below comes from our Google Business Profile and is shown exactly as the customer wrote it, with the month it was posted. Long reviews fold after a few lines, and you can open each one to read it in full.
Google Reviews
Also on Trustpilot: Review us on Trustpilot
“We used Apex Locksmith Pros to replace a commercial lock and a push paddle latch at our business. They did an incredible job-super professional, efficient, and everything works perfectly now. Really happy with the quality of the work!”
“Amazing service, best locksmith in Texas, made key for my bmw within 20 min definitely recommend”
“Hour was great. Very thorough and took his time to make sure my new key was perfect. Will definitely use again in the future!”
Straight answers for offices & retail about billing, paperwork, scheduling, keys and our daily hours in McKinney and nearby cities, before the first job.
Yes, if the employee had a key that was not returned. Rekeying makes the old key useless without replacing the lock, and a master key system can limit which doors each key opens.
Yes. We repair commercial doors and replace worn latches and lock hardware so the door closes and secures again. The work is done the same day within business hours when the parts are on hand.
Yes. We install panic bars and exit devices on store and warehouse exit doors and repair existing ones that stick or will not latch. You get a flat total for each door before the work starts.
Yes. We install access control systems and electronic locks so staff enter with a code or credential instead of a metal key. We scope the doors on a call first and put the job on a written estimate.
Call (469) 712-5422 during our hours, 8 AM to 8 PM daily. A business lockout starts from $145+, and we open the door the same day within business hours.
Send the request and we will call back during business hours to scope the work and prepare one written estimate for your company.
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